Return Policy

1. We accept returns and provide refunds or replacements for defective or damaged products, subject to the following conditions:
   a) For individuals, you must notify us within 14 days of receiving the products if you discover any defects or damages.
   b) For businesses, you must notify us within 7 days of receiving the products if you discover any defects or damages.
   c) To initiate a return, please contact us via email at info@ledalo.com.
   d) Returned products must be in their original condition, unused, and in the original packaging.
2. If you do not inspect the delivered goods within the applicable return period (14 days for individuals, 7 days for businesses), it will be assumed that you have accepted the delivery.
3. Defects in a part of the delivered goods do not give the right to reject and/or withhold payment for the delivered products.
4. We reserve the right to inspect and verify the condition of returned products before issuing refunds or replacements.
5. The client is responsible for all return shipping costs.
6. Upon receiving the returned products, we will assess the condition and process the refund or replacement accordingly.
7. Refunds will be issued using the original payment method, unless otherwise agreed upon.
8. Products that are specially ordered for you, such as customized items or bulk orders, cannot be returned.
9. You can return goods that are covered by the warranty period in accordance with the laws of the Republic of Latvia.

Return Address:
Prusu street 4,
Riga, LV-1057,
Latvia